This guide provides some solutions for when you are unable to connect to a game server hosted on Nitrado, as recognized by the game client.
Note: These solutions are specifically for ARK servers. Their applicability to other games is unverified.
Troubleshooting Steps
1. Change the Server Name and Restart the Server
- It is recommended to use a server name that only contains letters, and does not include Japanese characters or symbols.
2. Add +1 to the End of the Server Name and Add it to Favorites
- From the top menu of Steam, select “View” → “Servers”.
- Switch to the “Favorites” tab and select “Add Server”.
- If the Nitrado IP address is “xx.xxx.xxx.xx:yyyyy”, add +1 to the end of yyyyy.
- Example: 11.222.333.44:50000 → 11.222.333.44:50001
Other Possible Solutions
- Check your firewall settings to allow connections to the server.
- Make sure the game version matches the server version.
- Verify the integrity of the game files.
- Contact Nitrado support for assistance.
Additional Notes
- Server names are case-sensitive.
- Make sure the server is started and running.
- Ensure your internet connection is stable.
I hope this information helps you resolve the issue of being unable to connect to the Nitrado server.